Privacy Notice
Last updated: June 19, 2026
1. Information We Collect
We collect information you provide directly, including:
- Account details: name, email address, and password
- Organization information: name and type (for organizers)
- Donation details: amount, message, and email address
- Campaign content: title, description, images, and updates
We also collect usage data automatically, such as pages visited, browser type, IP address, and referring URLs.
2. How We Use Your Information
We use collected information to:
- Operate and improve the Platform
- Process donations and payouts via Stripe
- Send transactional emails (receipts, campaign updates)
- Enforce our Terms of Service
- Respond to support requests
3. Sharing Your Information
We do not sell your personal information. We share data only with:
- Stripe — for payment processing. Stripe's privacy policy governs payment data.
- Service providers — hosting, analytics, and email services acting on our behalf.
- Legal obligations — when required by law or to protect rights and safety.
4. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
5. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us at privacy@gratefulfund.com to exercise these rights.
6. Cookies
We use cookies to maintain sessions and improve the user experience. See our Cookie Policy for details.
7. Security
We use industry-standard security measures including HTTPS encryption and hashed passwords. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Contact
Privacy questions? Reach us at privacy@gratefulfund.com.